Dear Customer, We are writing to you to inform you of an upcoming scheduled maintenance involving one of our network segments. The scope of the work is performing some router and switching upgrades to accommodate upcoming network upgrades. During updates, there may be isolated cases of intermittent network downtime in windows of 5-10 minute ... Read More »
Dear Customer, This notice is to inform you that the planned maintenance for tonight has begun. On June 6, 2025 we notified customers of a planned network outage to perform datacenter switch and router upgrades scheduled for June 11, 2025 @ 11PM PST. These upgrades are being performed at the datacenter level and not on our direct ... Read More »
Dear Customer, We are writing to you to inform you of an upcoming scheduled maintenance involving one of our network segments. The scope of the work is performing router and switch updates. During updates, routers should failover and continue to function however there may be isolated cases of intermittent network downtime. Window Start Time: ... Read More »
Hello, This notice is to update you regarding an emergency maintenance taking place today between 4PM PST and 5PM PST. This downtime is to replace a failing router. During this time we will also be adding in a second router for future failover protection. The downtime is expected to be intermittent as routes fail over to the new routing ... Read More »
